Former Director of Operations in a European Telecoms co.
Entrepreneur and
Adjunct Professor Artificial Intelligence.
Former Director of Operations in a European Telecoms co.
Entrepreneur and
Adjunct Professor Artificial Intelligence.
Worked in technology services domain for 25+ years in various roles, ranging from CTO, Operations-Director, Head of Engineering, and General Manager with very large and very small (but niche) telecommunications service providers. Extensive experience in process designing - grounds up, e.g. book to bill or complicated platform migration. A life time of experience of digitalisation. A passionate driver of customer services with data driven operational excellence back end processes. Core strength in data management (customer - business transactions, inter department transactions, B2B transactions, subscriber - network events and network - network events). A decade of experience working in a multinational company with peers of many nationalities (British, Spanish, Italian, German and Japanese).
Founded a product startup company in the educational tech and data analytics space. Consulted and mentored companies on their data strategy. Been keynote speaker on data & operational excellence topics. Currently serves as an adjunct Professor of Artificial Intelligence in a medical sciences University and leads the analytics wing for a political party.
